Getting AI to do the boring parts of running a small business.
These are my notes on using AI for the jobs that eat your evenings: answering emails, writing listings, chasing invoices, replying to that one review. Every prompt here gets used on real work before it goes up, and I say so when something doesn't work.
Copy whatever's useful. The highlighted bits are the parts you fill in.
Recent notes
-
Answer customer emails in half the time — without sounding like a robotcustomer service
A two-prompt routine that keeps your voice, your facts and your patience intact.
-
Product listings that sell: a prompt that interviews you firstselling online
Generic AI copy sounds like everyone else's. Make it ask you the questions a good copywriter would.
-
Plan a month of social posts in one sittingmarketing
Themes first, posts second. A workflow that gives you a calendar you'll actually keep.
-
How to reply to a bad review when you're still annoyedcustomer service
Let AI absorb the first, angry draft. Then reply in a way future customers will respect.
-
Payment reminders that get you paid (and keep the client)admin & money
Three escalating messages you can generate in a minute and reuse for years.
-
Turn messy notes into a step-by-step guide your team can followoperations
Record yourself doing the task, paste the mess, get a clean checklist.
-
What not to paste into an AI chat: a small business checklistai basics
Five minutes of setup that protects your customers and your business.
Can't find your task? Fill in the blanks.
Tell me what you do and what you need, and you'll get a prompt that works in ChatGPT, Claude, Gemini or whatever you use.
A note in your inbox on Tuesdays
Once a week I send one task, the prompt I use for it, and anything I got wrong along the way. It takes two minutes to read.
Free. Unsubscribe whenever you like.